How much does Preservica Cloud Edition cost?
Preservica is available in a variety of subscription plans designed to meet the needs of large and small organizations. See our Preservica Cloud Edition pricing page for more detail.
Is Preservica Cloud Edition just smart storage?
No. Preservica Cloud Edition is a workflow-based application that accessions and curates content of all types. It provides services like information management, information processes, and information preservation functions. Examples include the ability to structure content, use content description (metadata), search and browse content and metadata, and provide quality-assured ingest processes. Preservica Cloud Edition uses highly durable cloud storage with redundant copies and cloud services to underpin these capabilities
Is it easy to get started?
Yes. Preservica’s Cloud Edition functionality is accessible through a web browser. Preservica supports recent versions of major internet browsers. The user interface is easy to navigate and does not require any programming. Workflows are available to configure and begin using immediately. We provide your organization with its own Preservica Cloud Edition account along with an administration login. Using the administration account you can create other users and roles as required, and define access and control policies
How do I get my digital assets into Preservica Cloud Edition?
Protecting your digital assets in Preservica Cloud Edition is an easy process. Upload digital content and metadata using an easy-to-use upload tool and pick one of many workflows to accession and ingest your records and content into a trusted and reliable environment. Records are indexed, searchable and you are able to manage them to ensure that content is protected from obsolescence. For website harvesting, we provide a web-crawling workflow to ingest content directly from specified websites. Finally for larger volumes of data we are able to receive removable media. If you are interested in this capability please contact us for more information
How do I find my content when it is in Preservica Cloud Edition?
All content and metadata is indexed in Preservica Cloud Edition and is searchable by authorized users. It is also possible to browse the content using the web-based tool that allows you to inspect and preview the content. Individual files can be downloaded as well as ZIPs of complete record structures with metadata
What about the permanence of my records and files, I have them stored, is that enough?
To retain information for significant periods of time it is critical to face up to the challenges of digital preservation. Robust storage is a good start but its preservation is essentially passive – it can ensure the bytes retrieved are exactly the same as those saved, but cannot ensure that these bytes are usable using today’s technology. A strategy to deal with this challenge must be based on “Active Preservation” – moving information to forms usable today or providing tools to allow old information to be read. Active Preservation is a key feature in Preservica Cloud Editon. The ingest process automatically characterizes files, identifies their formats and reports if they are at risk from obsolescence. This same check can be run at any time after ingest if needed. If a file is identified as at risk of obsolescence, Preservica Cloud Edition offers a variety of migration tools and migration pathways to create a manifestation of the file which is accessible to current technologies. The client controls whether to run these tools automatically or manually and configures which migration pathways to use. Currently we have the ability to recognize over 800 file formats and we provide over 300 migration pathways. These tools are constantly upgraded and new tools are added as they become available. For questions on specific formats, please contact us
Are my digital assets secured?
Yes. Digital asset security is an integral part of the system and the service.
The storage location of the content is kept for one organization only, meaning there is no merging of content. Access is via keys which are known to the system and support staff only. No third parties (including the cloud provider, Amazon) have access to this content. User security is based on user roles which can be very specific, controlling user access rights to each piece of content or metadata, determining what can be done – read, update, delete, preserve
Where are my digital assets stored?
Currently the Preservica Cloud Edition service is hosted on Amazon Web Services, the world’s largest and most reliable cloud provider. Amazon are already securely storing 1 trillion data objects. All of the copies of your content are held in one geographic region and do not leave this. Options to replicate the content to other geographies will be added soon but are entirely under your control. The North American Preservica Cloud Edition instance is hosted in Amazon’s USA East region. The EU instance is hosted in Amazon’s EU region and complies with EU Data Protection regulations.
Is Preservica Cloud Edition’s storage durable?
Yes. Preservica Cloud Edition is hosted on a highly-durable infrastructure designed for primary mission-critical resilient storage. It generates multiple copies of content and metadata and replicates this in several data centers to minimize any chance of data loss.
In addition, a combination of content checksums and cyclic redundancy regularly checks for data corruption. These checksums are automatic on data at rest and repair any corruption using redundant data. This is invisible to the user
I have custom archiving requirements – can Preservica Cloud Edition deliver these?
Preservica Cloud Edition provides considerable flexibility “out-of-the box” and new features are being added all the time. However, if you need significantly new workflows, to match your business processes, integration with third-party products, or if you need an on premise solution – please contact us
What if I want to leave the service?
You can recover your assets at any time. We provide a set of workflows that allows you to build a downloadable file containing all of your digital assets with all of your metadata. We also offer additional services such as supplying the information on removable media if required. Contact us to discuss these requirements. At the end of your initial contract period, you may terminate the service with 30 days’ notice
Do you offer any additional services?
Yes. We offer a range of services including: enhanced monthly support, extra training sessions, additional professional services or migration assistance. Please contact us for details of all services and fees