Welcome to Preservica support

Support, training and forums for Preservica customers

We focus on providing the highest levels of customer support and training, which is reflected in our consistently excellent satisfaction ratings.

As a customer you have access to the Preservica Service Desk and through membership of our user community you have access to our User portal that includes product documentation and helpful forums. You are also free to attend our topic-by-topic “how to” live training webinars as many times as you like.

"Always very quick to respond and help"

“Excellent trainer, explained concepts using non-techy language, making sure everyone understood"

Preservica Service Desk 

Log in to raise a ticket, or check the status of an existing one.

No login details? Send us an email: support@preservica.com

User portal 

Forums for help and support 

Share ideas with the Preservica community

Access the latest product documentation 

Download plugins from Preservica and partners

Cloud Edition: US hosted

Cloud Edition: EU hosted