Proactive expert service delivering best practice guidance to help you maximize value.
Tailored and personal approach focused on your use case & objectives
Accelerate digital preservation projects & protect content sooner
Dedicated advice and best practice guidance from digital preservation experts
Faster time to value for your digital preservation investment
Accelerate your digital preservation projects
Our Customer Experience (CX) team offer a customized service to provide you with onboarding support and proactive, personalized best practice guidance.
Designed for Enterprise customers, the team utilize a range of online tools to connect and collaborate with customers, with the ultimate goal of accelerating time to value and achieving faster success for your digital archiving and preservation program.
Analyze location & content backlog to define the best method for ingest into Preservica
Structure your archive
Document agreed upon archival structure & create guidelines on content ingest and file plan structure
Provide advice on adding or customizing metadata schemas including how to ingest, index and enrich metadata
Document access controls
Define, configure & document required access control roles and security tags
Upload large volumes
Advice on uploading & ingesting large volumes of content quickly and efficiently
Guidance on preservation & storage policies, analyzing existing file formats and how to optimize storage to manage costs
Accelerated Success brochure
Download the brochure which includes everything you need know about the Accelerated Success service, perfect for sharing with colleagues and stakeholders.
Enterprise-grade private cloud
Take advantage of enterprise-grade digital preservation, integrated with your active directory authentication, without the costs and complexity of running your own data center.
Learn, share & collaborate with a global community
As a Preservica customer you get direct access to a global community of archival & digital preservation practitioners, via the Community Hub. Learn, share and quickly find answers as you build your digital preservation knowledge.