Standardizing & automating long-term recordkeeping at the Royal College of Nursing
Organizations everywhere are facing a perfect storm of rapid content growth, rising data loss, complex governance demands, and the accelerating impact of AI. The Royal College of Nursing (RCN) is no exception. Like many, they found themselves overwhelmed by decades of accumulated digital records, scattered storage systems, and inconsistent record-keeping habits.
In this interview RCN's Digital Archivist Joshua Nelson & Records Assistant Emily Edwards share how they successfully navigated common challenges including data sprawl, limited staffing, changing records culture, technical constraint and an over-reliance on IT.
Their story isn’t just about adopting a new tool, Preserve365, but about learning that technology alone can’t solve the problem. It’s about balancing kit and culture: using smart systems to manage records more effectively while also building a culture where staff understand, value, and take ownership of information governance.